Refund and Returns Policy

Sri Shankara Borewells is a service-oriented company, primarily offering borewell drilling, re-boring, and maintenance services. As such, their operations typically don’t involve tangible products that would fall under a traditional refund or return policy. However, they might have service guarantees or policies in place to ensure customer satisfaction. Below is a general outline of what a refund or return policy for their services might look like:

Sample Refund and Return Policy for Sri Shankara Borewells:

1. Service Guarantee:
   • If the borewell drilling service does not meet the agreed specifications or fails due to an issue directly caused by the company (e.g., technical faults, improper execution), corrective actions will be taken at no extra cost.
2. Advance Payments:
   • Advance payments made for borewell services are typically non-refundable unless the service is canceled by the company.
3. Cancellations:
   • Customers may cancel the service request before the drilling equipment is mobilized. In such cases, a partial refund may be provided after deducting administrative or mobilization charges.
4. Post-Service Issues:
   • If post-service issues arise (e.g., reduced water yield due to geological factors beyond control), refunds may not be applicable. However, rework or maintenance options may be offered at a discounted rate.
5. Material Returns:
   • For materials like pipes or pumps supplied during the service, return and refund policies depend on whether the materials are unused and undamaged. Returns may be subject to restocking fees.
6. No Guarantee for Water Yield:
   • Since water availability depends on geological conditions, the company typically does not guarantee the presence or quantity of water. Refunds are not offered for unsuccessful borewells.

Contact for Disputes or Clarifications:

Customers can reach out to Sri Shankara Borewells directly via phone at +91 99867 59299 or through their info@srishankaraborewells.com to discuss any specific issues or concerns.